Presolv360 Secures $4.7 Million to Scale India’s Digital Dispute Resolution Market

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Indian online dispute resolution (ODR) platform, Presolv360, has raised $4.7 million in a Series A round led by Elevation Capital, with participation from MGA Ventures and several high-profile angels. The company said the funds will be channelled into market expansion, AI-driven product enhancements, and team growth as it eyes global leadership in digital dispute resolution.

Founded in 2017 by Namita Shah, Bhaven Shah and Aman Sanghavi, Presolv360 was seeded in 2022 with a $1.08 million round anchored by MGA Ventures and Omidyar Network India, along with Inspira Enterprises, M Pallonji, Jeena and Co., Fine Fragrances and other angels. That capital helped scale the product and build a 100+ enterprise client base. The platform was incubated by law firm Cyril Amarchand Mangaldas, giving it early credibility in a conservative industry.

Investor patience has been notable in a sector where adoption cycles can be long. Presolv360 has bolstered its credentials with an advisory board including former Chief Justices U.U. Lalit and B.N. Srikrishna. “Dispute resolution is a large and underpenetrated market ripe for tech-led disruption. Namita, Bhaven, and Aman have built a product that deeply services this market,” said Vaas Bhaskar, Partner at Elevation Capital.

The Series A comes amid a global surge in legaltech capital flows. According to industry trackers, $2.2 billion of venture funding went into legaltech worldwide in 2024, with AI-enabled solutions drawing the bulk. India’s legaltech market remains small at an estimated $1.3 billion but is fast-growing. By mid-2025, startups in the segment had raised $107 million — up sharply from the same period a year earlier. SpotDraft and August recently secured $7 million from NEA, underscoring global appetite for scalable platforms.

Rising Demand for ODR

ODR is gaining traction against the backdrop of India’s judicial backlog. As of July 2025, courts across the country were grappling with roughly 50.3 million pending cases — 40.6 million in district and subordinate courts, 6.3 million in High Courts, and about 87,000 in the Supreme Court, according to official data. This pendency has sharpened demand for faster, technology-enabled alternatives. Regulators and courts have begun empanelling ODR platforms, while enterprises adopt them to cut costs and resolution timelines. Analysts note that with government, corporate, and consumer disputes converging online, India’s legaltech market is positioned for rapid expansion.

Presolv360’s platform enables negotiation, mediation and arbitration through a digital interface designed for speed, scale and multilingual access. The company claims to have resolved over one million disputes to date, involving 2.5 million parties across 12,000 pin codes. Its clients include leading banks, NBFCs, e-commerce companies and startups, who report cost and time savings of up to 65% versus litigation. The platform is also empanelled by courts and regulators, adding to institutional legitimacy.

“Our vision extends beyond just resolving disputes. The opportunity lies in building end-to-end infrastructure by blending the latest technologies and human ingenuity,” said Namita Shah, CEO of Presolv360.

With fresh capital, Presolv360 plans to double down on AI-led workflows, deepen enterprise adoption, and expand globally. The fundraise also signals rising investor confidence in India’s legaltech ecosystem. For corporate leaders, the case backlog, regulatory push and digital adoption wave make ODR a strategic lever — one that startups like Presolv360 are now positioned to deliver at scale.

  • Published On Sep 10, 2025 at 11:29 AM IST

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