Cybercrime in E-Commerce: How to Shop Safely Online

Introduction

With India’s booming e-commerce industry, online shopping scams and frauds have become more prevalent. Fake websites, payment frauds, and counterfeit products are common threats faced by consumers. This blog provides tips on how to shop safely online and what legal actions consumers can take if they fall victim to fraud.

Common E-Commerce Cybercrimes

Fake Online Stores: Scammers create fraudulent e-commerce websites that mimic legitimate ones.
Card Payment Frauds: Hackers steal credit or debit card details through phishing attacks.
Non-Delivery Scams: Customers pay for goods but never receive them.
Counterfeit Products: Fake sellers advertise branded products but deliver low-quality imitations.

How to Shop Safely Online

Verify the Seller: Always check reviews and seller ratings before making a purchase.
Use Secure Payment Methods: Prefer UPI, net banking, or cash-on-delivery instead of direct bank transfers.
Check for HTTPS in URLs: Secure websites have an SSL certificate (HTTPS) to protect payment details.
Be Wary of Unbelievable Discounts: If a deal seems too good to be true, it probably is.
Avoid Clicking on Suspicious Links: Do not enter payment details on unknown links received via SMS or email.

Legal Protections for Online Shoppers

Consumer Protection Act, 2019: Covers e-commerce frauds and allows consumers to file complaints against sellers.
IT Act, 2000 (Section 66D): Addresses online cheating and identity theft.
Where to Report: Victims can report fraud to cybercrime.gov.in, consumer helplines, or consumer courts.

How Advocate Panchanand Shaw Can Help

If you have been a victim of e-commerce fraud, Advocate Panchanand Shaw provides legal consultation on filing complaints, seeking compensation, and taking action against fraudulent sellers.

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Conclusion

Shopping online is convenient, but it also comes with risks. Consumers should take necessary precautions, verify sellers, and report any fraudulent activities to protect their rights.

Report cyber crime complaint – http://cybercrime.gov.in