MACHINE
NOTICE
Registered AD

Date:………………..

1. The Managing Director,
…………………………Ltd.,
…………………………
Mumbai
2. M/s
…………………………
…………………………
Mumbai
Dear Sir,
I hereby give you the following notice:
I have purchased……………Washing Machine, Model No……………bearing Serial
No……………manufactured by……………Ltd. from M/s…………… the distributor of
washing machines for Mumbai on………………………… for a sum of Rs……………vide Invoice
No. ……………dated……………
The said M/s……………while selling the washing machine gave a warranty for a period of 2 years
commencing from ……………to ……………warranting that the machine will give best
performance and if any defect including manufacturing defect is found in the said washing
machine during the warranty period, the service centre of the manufacturer……………Ltd., will
rectify the said defect and if the said defect cannot be rectified, the washing machine will be
replaced with the new one without any charge to the purchaser.
To my surprise, the. said washing machine started giving trouble from the day one the machine
started functioning. On ……………I informed the distributor to intimate an engineer from the
company’s service center to inspect the machine and to rectify some defects which have been
found in the said washing machine. One Shri ………………….. Service Engineer of……………Ltd.
attached to local service center called on us and tried to rectify the defects observed in the said
washing machine but he was not able to rectify all the defects of the washing machine and he
went saying that he will come on next day or some other service engineer wil come on the next
day.
On…………… the said Shri……………Service Engineer of ……………..Ltd., again reported for
rectification of the defects of the washing machine, and tried to rectify the defects.
Again on……………the said washing machine stopped working and again the service center was
advised to send service engineer, who again came on …… and tried to rectify the defects of the
washing machine. The said service engineer advised that the piece of the washing machine is
defective and it is better to get the machine replaced, otherwise the washing machine will
continue to give trouble.
Therefore on…………….requested the vendor of the machine M/s………….to replace the
machine, as the washing machine supplied earlier is not giving satisfactory service from the day
one. The said M/s …………………… promised to do the needful in the matter, but nothing has
happened in the said director.Thereafter again the machine stopped working on ………….and
even the service engineer from the service centre did not come even after repeated reminders on
phone to
the service center and M/s ………………………………
By this notice, I hereby call upon you both to replace the said washing machine sold to me
on………….with a new washing machine, which may give best performance, within a period of
from the date of receipt of this notice, failing which I shall be constrained to file a
complaint for deficiency in your service before the District Forum ……………..at your entire risk as
to costs and consequences.

Yours faithfully.
……………………………